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Hello! We are here for you. Please take a moment to be sure you have read through the various sources for an answer to your inquiry before submitting through the form below. We have to gone to great lengths to provide clarity throughout our site as we have so many members. This will provide you with the fastest service.

For all course FAQS from where to find them, tech questions, community, account and everything in between, please read through FAQS here.

For Store Policy including shipping, refunds etc please read through our Store Policies and Terms and Conditions.

If you are having issues with your account here at JeanneOliver.com or do not know where to start, please see the FAQS page.

Please note our working hours to the right and that inquiries through this form will process within 48 hours unless it is a weekend or holiday. At which time it could be up to 72 hours. We appreciate your understanding! Please do not contact through private facebook messaging or commenting via social media. We do need the information we ask for through the form to assist you. 


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Please make sure you are logged into your account here at JeanneOliver.com before filling out the form. If you do not have an account, continue and the form will prompt you to skip those areas.

Again, Please note our working hours above and that inquiries through this form will process within 48 hours unless it is a weekend or holiday. At which time it could be up to 72 hours. We appreciate your understanding! Please do not contact through private facebook messaging or commenting via social media. We do need the information we ask for through the form to assist you. 

Anyone who is inappropriate or harassing in any way through their support submission on the contact page, through email, social media or anywhere on JeanneOliver.com can and will be removed from the site without reimbursement per our terms and conditions. Please remember, we are a team of people working to make your experience here the best it can be. We will treat you with care & respect. Thank you for doing the same. 

Team JO